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合作伙伴 | 业务合作伙伴

合作伙伴资源

A list of online resources to help ALE resellers worldwide: news, 培训, 演示, documentation and education links.

快速访问

  • MyPortal: Access software downloads and information, or contact our Technical Advice Centers (TACs) for advice. See product information, use self-service online tools and get expert assistance if you need it.
  • 知识中心: Your all-in-one platform for all Sales, 售前支持, and Postsales 培训 with Mobile Learning for your tablet or smartphone.
  • 合作伙伴定位器: The tool to locate the nearest Business Partner for Alcatel-Lucent Enterprise products, 服务, best-in-class consulting and support - anyw在这里 in the world.
  • 合同检查- SPS: Enter your contract numbers to see the status and expiration date of your software support contracts on ALE communications solutions.
  • Developer and Solution 合作伙伴 (DSPP): Leverage Alcatel-Lucent Enterprise’s  innovation and expertise to build a solid foundation based on trust and experience.
  • 伴侣偏好中心: Subscribe to partner communications of interest from Alcatel-Lucent Enterprise.
  • PSIRT: Found a bug or technical vulnerability in an Alcatel-Lucent Enterprise product? 让我们知道. The Product 安全 Incident Response Team investigates technical issues impacting our products and solutions.
  • Training and Certification: Complementing our support 服务, we run 培训 courses to develop your professional knowledge. Enhance your skills by studying online or taking a course with one of our 培训 partners.
  • 与演示团队见面: Discover more about ALE solutions 演示s, showrooms and 演示nstrations bookings.
  • Videos演示: Watch videos of ALE products and solutions in action on our YouTube 演示 channel.
  • Technical Document Library (TDL): 保存在MyPortal, TDL提供销售, 预售, order management and post-sales resources to our partners, as well as a variety of technical resources to customers.
  • Technical Knowledge Center (TKC): The TKC Customer Care knowledge tool answers technical support FAQs, 股票的文章, 指南指南, known issues and workarounds to assist in troubleshooting before contacting ALE.
  • 云解决方案: Discover all the 云解决方案 ALE is offering through its dedicated website openrainbow.com including useful resources.

Videos

  • ALE伙伴之旅
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  • 360 Partner Experience Program
    2/2
    00:02:32

支持文档

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